Lately all volunteers are going thru a series of training sessions. And get this, they are told the cannot do anything when they catch a veteran KNOWINGLY cheating, or abusing them.
Well some of the vets heard about this and a few have become real a-holes to the staff. On Guy on Dom unit has become a royal pain already. Threatening to write up several staff members and verbally attacking one of the volunteers who has been serving at the home for over 20 years. Telling him " you can say sh*t to me, don't say a word or I will write you up and get you kicked out of here.
This kind of Abuse of Staff and Volunteers BY the veterans themselves cannot be tolerated as there is NO EXCUSE for it.